$10 Flat rate shipping for each completed order.
We only sell to the US. No out of country sales
All orders are sent out signature required.
Fat Boy Tactical Return & Warranty Policy
ALL RETURNS MUST BE PRE-AUTHORIZED
FAILURE TO GET A RETURN AUTHORIZATION NUMBER MAY DELAY PROCESSING YOUR RETURN
Please email or call email@example.com, (918) 732-9651 for your authorization number.
Please return your package by a pre-paid, traceable method to the following address.
Fat Boy Tactical
103 n cabaniss ste FBT
Bixby, OK, 74008
Make sure to include a copy of your invoice and a note stating the reason for the return.
Return Policy (within 30 days of purchase)
· An invoice is required for all returns, refunds or exchanges./
· All returns for credit will be refunded in the same manner as initial payment. (there is a 10 day waiting period for payments made by check before a refund will be given)
· Items returned in NEW condition, uninstalled, unused and in original packaging will receive a full credit of the purchase price for refund or exchange.
· Items that have been opened, installed or used and have the original undamaged packaging will be assessed a 15% restock fee.
· Items that have been opened, installed or used and DO NOT have the original packaging, or the packaging is damaged will be subject to a 25% restock fee.
· NO REFUNDS GIVEN ON ORIGINAL SHIPPING CHARGES.
Return Policy (beyond 30 days of purchase)
· An invoice is required for all returns, refunds or exchanges.
· Returns for credit after 30 days will be issued a store credit for the applicable amount.
· All returns, refunds, exchanges are subject to the same restock fees as stated above.· NO CREDIT GIVEN ON ORIGINAL SHIPPING CHARGES.
NO RETURNS, REFUNDS OR EXCHANGES ON THE FOLLOWING
· Customer damaged items, or items that have extensive use.
· Items modified by the customer / gunsmith / or other person.
· Items sold “as is”, blems, and closeouts.
· Closeout items are warranted through the manufacturer only.
Warranty Coverage (1 Yr from date of purchase)
· Warranty coverage is for the original purchaser only. A receipt is required for all warranty work.
1. Accessories: Return the item to us for replacement by the manufacturer.
2. Factory Uppers: Send to us for evaluation.
3. Custom Uppers: Send to us for repair or replacement.